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Fivura

Estate & letting agent software · UK & Gulf

Run your whole agency from one calm workspace

Fivura is the property management software that brings your enquiries, properties, tenancies, client money and compliance together — so your team answers faster, lets quicker and never misses a renewal.

From £20 per user/month + VAT · No setup fee

  • Website chat, email & WhatsApp in one inbox
  • Rent, deposits & landlord statements
  • Gas Safety, EICR & EPC reminders
Fivura lettings board for an estate agency: properties in London, Manchester, Dubai and Muscat moving from new lead to let agreed, with rents in GBP, AED and OMR
Inbox, boards, money & compliance together
1 workspace
Including GBP, AED and OMR
18 currencies
Compliance types tracked, with reminders
16 certificates
A separate database for every agency
Isolated

Unified inbox

Every enquiry, one inbox — website, email and WhatsApp

Stop switching between Outlook, WhatsApp and your website chat. Each conversation sits next to the contact it belongs to, with the whole team able to pick it up.

  • Website chat, email and WhatsApp side by side
  • Internal notes and @mentions your client never sees
  • AI summary of any thread in one click
Fivura unified inbox showing a conversation with website, email and WhatsApp channels

Property boards

Your pipeline, the way your agency actually works

Lettings, sales, commercial, new homes — give each its own board and steps. Drag a property from New Lead to Valuation, Instructed and Under Offer, and everyone sees where it stands.

  • Kanban, list and map views
  • Rent, beds, baths and size on every card
  • Prices in GBP, AED or OMR, branch by branch
Fivura residential sales property board in kanban view with steps from new lead to valuation, instructed and under offer

Client accounts

Client money at a glance, in every currency

See your client balance, money in and out, arrears and deposits held — and a short list of what needs chasing before it slips.

  • Balances per currency, with no conversion guesswork
  • Unprotected deposits and overdue invoices flagged
  • Landlord statements issued automatically as each period closes
Fivura accounts overview with client balance, money in, money out, deposits held and cashflow chart

Compliance

It knows what the law needs — and tells you first

Open any property and see exactly which certificates are required, which are missing and why — with the rule explained in plain English.

  • Gas Safety, EICR, EPC, Legionella and more
  • Reminders before every expiry date
  • UK and Oman rules built in
Fivura property record with the compliance tab listing missing Gas Safety, EICR and EPC certificates

Client portal & widget

Your website becomes a 24/7 front desk

Paste one line of code into your website and a branded Fivura widget appears — in your colours, under your name. Every chat, booking and repair request lands straight in your inbox.

  • Applicants search homes to buy or rent and get instant match alerts
  • Vendors and landlords book or request valuations themselves
  • Tenants report repairs online, any time of day
  • Clients sign documents and see invoices without calling
An agency's own website with the Fivura client widget open, offering property search, chat and valuation booking

Take the tour

Real screens from a real agency workspace

No mock-ups. These are live screens from a demo agency with branches in London, Manchester, Dubai and Muscat.

Fivura calendar day view full of viewings, valuations and key handovers

Getting started

Live in days, not months

Fivura is set up by invitation, so every agency gets a hand-held start.

  1. Step 1: Book a 30-minute demo

    We walk through Fivura with your own workflow in mind — lettings, sales, branches and currencies.

  2. Step 2: We set up and move your data

    Your workspace is created for you, with your branches and boards. We migrate your properties, contacts and tenancies.

  3. Step 3: Your team goes live

    Invite your staff, add the widget to your website, and run the agency from one place from day one.

Simple pricing

Every feature on every plan. Pay for your size.

Pay per user, monthly or annually — 2 months free on annual billing.

Essentials

For a landlord or a small lettings business with one office.

Original price £35Discounted price £20per user/month

+ VAT · billed monthly

Annual: £200 per user/year (2 months free)

Early-customer price until 7 April 2027. Agencies joining after that pay £35.

  • 1 branch
  • Up to 50 managed tenancies
  • Every Fivura feature included
  • Client portal included
  • Free setup, onboarding and training
  • Data migration free (standard fee £500)

Professional

For agencies running sales and lettings across up to three offices.

Original price £80Discounted price £42per user/month

+ VAT · billed monthly

Annual: £420 per user/year (2 months free)

Early-customer price until 7 April 2027. Agencies joining after that pay £80.

  • Up to 3 branches
  • Up to 600 managed tenancies
  • Every Fivura feature included
  • Client portal included
  • Free setup, onboarding and training
  • Data migration free (standard fee £500)

Enterprise

For groups with four or more branches, in the UK and the Gulf.

Custom

Priced for your group — talk to us

  • Every Fivura feature included
  • Client portal included
  • Free setup, onboarding and training
  • Data migration free (standard fee £500)
  • 4 or more branches
  • Multi-currency set-up for you
  • Dedicated onboarding
  • Custom terms
  • No contract
  • No setup fee
  • Free migration
  • Free onboarding

No hidden charges. Your price never goes up.

  • You pay your plan price plus VAT, and nothing you have not chosen.
  • The per-user price in your agreement is yours to keep. We will never increase it later.
  • Some optional pay-as-you-go features may carry their own usage cost. You will always see it before you use them.

Security & data

Your clients' data, kept apart and kept accountable

Agencies hold sensitive information about landlords, tenants and their money. Fivura is built around that.

  • An isolated database for every agency

    Your workspace runs in its own environment with its own database — your data is never mixed into a shared table with another agency's.

  • Roles, branches and permissions

    Decide exactly who can see and change what, module by module and branch by branch.

  • A full audit trail

    Every change to a property, contact, tenancy, ticket or offer is recorded with who made it and when.

  • Evidence on every signature

    Each e-signature is stored with its time, IP address and device, alongside a document event trail.

FAQ

Questions agents ask us

What is Fivura?

Fivura is estate and letting agent software that runs the whole agency in one workspace: a unified inbox, property and contact boards, calendar, tenancies, client accounts, compliance, documents with e-signatures, maintenance tickets and a client portal for your website.

Who is Fivura for?

Estate agents, letting agents and property managers in the UK and the Gulf — from a single office to multi‑branch agencies running sales and lettings in more than one currency.

How do we get started?

Fivura is set up by invitation. Book a demo, and once you are happy we create your workspace and send you an invite key to sign up. Already have a key? Go straight to the sign-up page.

How much does Fivura cost?

Pricing is per user. Essentials is £20 per user a month for one branch and up to 50 managed tenancies. Professional is £42 per user a month for up to 3 branches and 600 managed tenancies. £20 and £42 are early-customer prices until 7 April 2027: agencies joining after that pay the original £35 (Essentials) and £80 (Professional). Groups with four or more branches get a custom Enterprise plan. Prices exclude VAT, every plan includes every feature — including the client portal — with free setup and training, and annual billing gives you 2 months free.

Can you move our data from our current system?

Yes. We migrate your existing properties, contacts and tenancies for you. Data migration is a one-off £500 service, and it is currently free.

Does Fivura work for agencies in Dubai and Oman?

Yes. Each branch can have its own currency and time zone, so you can run GBP, AED and OMR side by side, with three-decimal rials and dinars handled correctly. Compliance rules are built in for the UK and Oman.

Can tenants, landlords and suppliers use it?

Yes — through a branded widget on your own website. Tenants report repairs and see their tenancy and invoices, landlords approve work and respond to offers, suppliers manage their jobs, and anyone can sign documents you send.

How does WhatsApp work?

You link your agency's WhatsApp number to Fivura by scanning a QR code. Messages then arrive in the same inbox as your website chat and email.

Is our data secure?

Every agency gets its own isolated database, all traffic is encrypted over HTTPS, and access is controlled by roles and branches with a full audit trail. Payments are handled by Paddle, so we never see card details.

Is there a contract?

No long contract and no setup fee. Plans are billed monthly (or annually with 2 months free) and you can cancel at any time; your plan runs to the end of the period you have paid for. See our refund policy for the details.

See Fivura running your agency

Book a 30-minute demo. We'll show you the inbox, boards, tenancies, client money and compliance — using the way your agency already works.

Already have an invite key? Create your workspace