Everything an agency runs on, in one place
Estate agency CRM, lettings management, client accounting, compliance and a client portal — built as one product, so every screen knows about every other.
Win more business
Answer every enquiry before your competitors do
Leads arrive by website chat, email and WhatsApp. Fivura puts them in one inbox, next to the property and the person, so nothing waits.

Unified inbox
Website chat, email and WhatsApp in one threaded inbox — with internal notes, @mentions, labels, read receipts and message templates.
AI that saves typing
Summarise a long thread in one click, rewrite a reply in the right tone, and let the AI assistant answer contacts out of hours, handing over to your team when needed.
Calendar & online booking
Viewings, valuations and inspections by day, week or team. Publish booking slots and let applicants and vendors book themselves.
Contact boards
Applicants, tenants, landlords, vendors, buyers and suppliers on boards you design — each with its own steps, fields and full history.
Run lettings & sales
From first viewing to signed tenancy, in one flow
Property boards, offers, documents, tenancies and maintenance live together, so every person on a deal sees the same truth.

Property boards
Track every instruction through your own pipeline steps, in kanban, list or map view, with photos, rooms and custom fields.
Lettings offers
Record offers and counter-offers, generate the offer letters, and let tenants and landlords respond from their own portal.
Documents & e-signatures
Build templates with smart fields, send in bulk, and collect drawn or typed signatures with a full signing audit trail.
Tenancies
Fixed and periodic tenancies with scheduled rent invoices, holding and security deposits, arrears chasing and move-in checklists.
Maintenance tickets
Tenants report repairs online. Prioritise, get supplier quotes, instruct the job and let landlords approve — all on one ticket.
Client money
Know where every pound, dirham and rial is
Rent in, landlord payouts out, deposits held — with balances per currency and a clear list of what needs chasing.

Client accounts
Client balance, money in, money out, held funds and deposits on one overview, with cashflow by month and currency.
Landlord statements & payouts
Statements issued automatically on your schedule as PDFs, and payouts calculated from the rent you actually received.
Invoices & supplier bills
Rent, deposit and fee invoices with your own templates and VAT on agency fees. Approve, reject or pay supplier invoices.
Multi-currency, multi-branch
Each branch keeps its own currency and time zone — GBP in London, AED in Dubai, OMR in Muscat — without a spreadsheet in sight.
Stay compliant
Never miss a Gas Safety or EICR renewal again
Fivura knows which certificates a property needs, shows what is missing, and reminds you before anything expires.

Compliance tracking
Gas Safety (CP12), EICR, EPC, Legionella, fire safety, HMO licences and more — 16 certificate types, with UK and Oman rules built in.
Expiry reminders
Reminders 30, 14, 7 and 1 days before a certificate expires, and on the day. Share certificates with tenants and landlords in one click.
Checklists & right to rent
Move-in and move-out checklists, plus proof of ID, proof of address and right-to-rent documents collected from contacts and approved by you.
Roles, branches & audit trail
Granular permissions by role and branch, and a full history of who changed what on every property, contact, tenancy and ticket.
Your website, working harder
A client portal on your own website
Add one line of code and your website gets a branded widget. Applicants search and book; tenants, landlords and suppliers self-serve.

Chat & AI assistant
Visitors chat with your team or the AI assistant straight from your site — and every conversation lands in your inbox.
Property search & alerts
Search to buy or rent on a list or map, save homes and searches, and get email alerts when a match is listed.
Self-service for clients
Book valuations and viewings, report a repair, sign documents, see invoices and tenancy details, and make offers — without calling you.
Every feature is on every plan
Plans differ only by branches and users. From £35/month + VAT.
See Fivura running your agency
Book a 30-minute demo. We'll show you the inbox, boards, tenancies, client money and compliance — using the way your agency already works.
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