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Fivura

Everything an agency runs on, in one place

Estate agency CRM, lettings management, client accounting, compliance and a client portal — built as one product, so every screen knows about every other.

Win more business

Answer every enquiry before your competitors do

Leads arrive by website chat, email and WhatsApp. Fivura puts them in one inbox, next to the property and the person, so nothing waits.

Fivura unified inbox for estate agents with website chat, email and WhatsApp
  • Unified inbox

    Website chat, email and WhatsApp in one threaded inbox — with internal notes, @mentions, labels, read receipts and message templates.

  • AI that saves typing

    Summarise a long thread in one click, rewrite a reply in the right tone, and let the AI assistant answer contacts out of hours, handing over to your team when needed.

  • Calendar & online booking

    Viewings, valuations and inspections by day, week or team. Publish booking slots and let applicants and vendors book themselves.

  • Contact boards

    Applicants, tenants, landlords, vendors, buyers and suppliers on boards you design — each with its own steps, fields and full history.

Run lettings & sales

From first viewing to signed tenancy, in one flow

Property boards, offers, documents, tenancies and maintenance live together, so every person on a deal sees the same truth.

Fivura property record with lettings pipeline steps, photos and landlord
  • Property boards

    Track every instruction through your own pipeline steps, in kanban, list or map view, with photos, rooms and custom fields.

  • Lettings offers

    Record offers and counter-offers, generate the offer letters, and let tenants and landlords respond from their own portal.

  • Documents & e-signatures

    Build templates with smart fields, send in bulk, and collect drawn or typed signatures with a full signing audit trail.

  • Tenancies

    Fixed and periodic tenancies with scheduled rent invoices, holding and security deposits, arrears chasing and move-in checklists.

  • Maintenance tickets

    Tenants report repairs online. Prioritise, get supplier quotes, instruct the job and let landlords approve — all on one ticket.

Client money

Know where every pound, dirham and rial is

Rent in, landlord payouts out, deposits held — with balances per currency and a clear list of what needs chasing.

Fivura client accounts overview for letting agents in GBP, AED and OMR
  • Client accounts

    Client balance, money in, money out, held funds and deposits on one overview, with cashflow by month and currency.

  • Landlord statements & payouts

    Statements issued automatically on your schedule as PDFs, and payouts calculated from the rent you actually received.

  • Invoices & supplier bills

    Rent, deposit and fee invoices with your own templates and VAT on agency fees. Approve, reject or pay supplier invoices.

  • Multi-currency, multi-branch

    Each branch keeps its own currency and time zone — GBP in London, AED in Dubai, OMR in Muscat — without a spreadsheet in sight.

Stay compliant

Never miss a Gas Safety or EICR renewal again

Fivura knows which certificates a property needs, shows what is missing, and reminds you before anything expires.

Fivura compliance tab listing required Gas Safety, EICR and EPC certificates
  • Compliance tracking

    Gas Safety (CP12), EICR, EPC, Legionella, fire safety, HMO licences and more — 16 certificate types, with UK and Oman rules built in.

  • Expiry reminders

    Reminders 30, 14, 7 and 1 days before a certificate expires, and on the day. Share certificates with tenants and landlords in one click.

  • Checklists & right to rent

    Move-in and move-out checklists, plus proof of ID, proof of address and right-to-rent documents collected from contacts and approved by you.

  • Roles, branches & audit trail

    Granular permissions by role and branch, and a full history of who changed what on every property, contact, tenancy and ticket.

Your website, working harder

A client portal on your own website

Add one line of code and your website gets a branded widget. Applicants search and book; tenants, landlords and suppliers self-serve.

Fivura client widget on a phone with property search, chat and valuation booking
  • Chat & AI assistant

    Visitors chat with your team or the AI assistant straight from your site — and every conversation lands in your inbox.

  • Property search & alerts

    Search to buy or rent on a list or map, save homes and searches, and get email alerts when a match is listed.

  • Self-service for clients

    Book valuations and viewings, report a repair, sign documents, see invoices and tenancy details, and make offers — without calling you.

Every feature is on every plan

Plans differ only by branches and users. From £35/month + VAT.

See pricing

See Fivura running your agency

Book a 30-minute demo. We'll show you the inbox, boards, tenancies, client money and compliance — using the way your agency already works.

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